All resident reviews are available in real time on your dashboard
All data is translated into graphical form, allowing you to see at a glance any changes or areas for improvement.
Questions are organized by theme, which contains all the questions that have been recorded.
Your question bank can be fully customized.
By quickly detecting points of dissatisfaction or emerging problems, the residence can react in real time to provide effective solutions. This avoids the accumulation of frustrations and maintains a high level of service quality.
Notifications are an effective way of reaching residents directly. They increase the visibility of the satisfaction survey and remind users to respond, resulting in a higher response rate compared to other methods (emails, posters).
Personalizing the resident experience:
Thanks to the data collected, the residence can better understand the specific needs of each resident and adapt its services accordingly.
This allows for a more personalized approach, increasing the well-being and overall satisfaction of residents.
Thanks to Familizz, positive reviews from residents are sent to your Google page to improve your visibility and online reputation.
Your residence needs to be highly visible to contribute to its attractiveness. To do so, it must aim for the top online search positions of its target audience and rely on digital recommendation.
Satisfaction surveys meet your need for brand awareness. They enable you to collect numerous customer opinions and, above all, publish them on the web. Published on the Internet, feedback from satisfied families using your services positively influences search engine algorithms and ensures effective digital word-of-mouth. By extension, they reinforce your brand image by significantly enhancing your residence's reputation.
"Familizz is an excellent tool for strengthening the bond between our residents and their families. It allows us to preserve memories of our evenings and weekly activities. Now, when the team takes photos, we post them on Familizz the very next day, making them easy to share. Residents can then save the images on their phones or computers. Every week, they consult these photos like a diary, so even those who don't take part in the activities can see what's going on.
"An application that facilitates the sharing of information, the organization of day-to-day life in our residences and allows us to be inclusive in weaving the link with residents more on the bangs of the collective project."
"Since we moved into the Mary Poppins residence, the Marianne & Vous (Familizz) application has become a real ally for us on a daily basis, and has really simplified our life in residence! We have access to all the information we need on activities and events. Whether it's workshops, outings or special events. No more searching for posters or asking the staff, everything is available in the app."
"Since I've been at the residence, the MyColisée (Familizz) app has become indispensable to me. It keeps me informed of everything that's going on in the residence, whether it's daily activities, special events or even important announcements. I no longer need to search the agenda or ask around, as all the news from the residence is available in real time in the app.
At the end of the free month, you are free to continue with us or to stop.
