All family reviews are available in real time on your
dashboard. All data is translated into graphical form, so you can see at a glance any changes or areas for improvement.
Questions are organized by theme, which contains all the questions that have been recorded.
Your question bank can be fully customized. We also offer a generic question bank for you to draw on.
Distributing your survey to all your establishments gives you a clear picture of family satisfaction at each one. This enables you to identify real or perceived problems on the part of families, and to respond to them with your teams.
When they receive your satisfaction survey, families have one essential initial observation. They see that you are committed to looking after their children in the best possible conditions.
As a result, they are reassured and can enjoy a balance between work and family life.
Quickly sort notes and comments by date, as well as by satisfaction rating.
You can also extract this information in Excel format.
Regular feedback enables our professional teams to quickly identify areas for improvement. This leads to a process of continuous improvement, guaranteeing services that are increasingly adapted to the needs of children and families.
By giving families a voice and making their opinions visible, you create a climate of transparency. Families feel listened to, and future parents have more confidence in your establishment, knowing that their needs and concerns will be taken into account.
"This simple, intuitive application is now a real means of communication between the team and families. This approach facilitates exchanges concerning the child's activities and progress, and also supports the oral transmissions that can be made. We mainly use photos and videos to create memories with loved ones. A bond develops thanks to the reactions left under the posts. Teamwork is also enhanced by sharing the children's daily lives, as well as capturing the unique moments and important events experienced at the facility. The news feed allows us to keep a diary of the activities on offer, show the children's development and relive certain memories.
"The IME Binet Simon is home to 41 intellectually disabled children. Our aim in setting up Familizz in December 2023 was to improve communication with families, essentially to pass on information about the children's lives in the establishment, their day-to-day activities, and the links they develop with their peers and supervisors. This objective has been fully achieved. Familizz is an easy-to-use application that was immediately adopted by families and staff alike. What's more, we benefited from excellent support during the launch of the project, and continue to do so today, should the need arise.
"MAS Les Collines - UGECAM PACA et Corse has been using Familizz for 2 years. This business application has helped improve communication between the establishment and families. Its ergonomics and ease of use are appreciated by all. As a result, the work of our professionals in the service of the people we support is greatly enhanced.
"We are very grateful to be able to use this app. It not only gives us peace of mind, but also a stronger bond with Leo and the team behind him."
At the end of the free month, you are free to continue with us or to stop.
